Santorini Palace

The location of our room with the small pool just steps away was wonderful! The welcome bottle of champagne was a nice surprise.

The staff were great- special mention to John at the front desk who was just fantastic!! Very helpful, very friendly and so well spoken. The hotel was very pretty, we loved the pool and bar area and the proximity to Fira town.

The property was beautiful, and SO clean! It was located in a prime/perfect location as well. It was close walk to FIRA but also a bit outside of all the craziness/hustle and bustle. The staff are very friendly, and accommodating and go above and beyond. The pool staff is extremely attentive and also go above and beyond to make everyone’s experience wonderful during their stay.

Breakfast was good, the only thing missing for us was the decaf coffee that I had to go get at the pool bar each morning and purchase extra but they were very accommodating by opening it early on our last day so we could get some before our taxi pick up The staff was very sweet and very helpful with their advice on everything, directions, restaurants , taxi reservations etc…

Location is superb: Firostefani is a 7 or 8 minute walk to Fira centre which means you're close enough to the hustle and bustle without being overwhelmed by the busy times when cruise ships disgorge their cargo! Similarly a 30 second walk across the road leads to a stunning view of the caldera and 2 minutes to one of the best sunset viewing spots outside Oia. Lots of bars, taverna etc nearby and we ate well at the hotel bar which was good quality and affordable. Worth upgrading to a sea view if possible as the sunrise is stunning and opening your doors to THAT view each morning is worth the extra spend. Rooms spacious and housekeeping excellent at keeping them clean. Complimentary bottles of water once a day was a nice touch, as was a bottle of wine on arrival. Only criticism would be a lack of an iron, but we managed! Good quality air-conditioning and a good size balcony with table and chairs. Staff were exceptional across the hotel, from Luciano who took our bags to Spyros and the women who work the desk who explained excursions and other details with infinite patience, kindness and top local expertise. Elsa, our housekeeper, was friendly, efficient and always made sure we were looked after while Dimitris and the crew at the bar were always smiling and ready to give us a lesson in improving our Greek. Breakfast was very good with a broad selection of hot and cold options - all the usual things were covered from bacon, sausage, egg etc to continental breakfast, lots of fresh fruits and greek yoghurt and a choice of local greek pastries which would change daily. I really enjoyed trying new Greek delicacies each day! In short, Santorini Palace is worthy of it's name and we enjoyed every aspect of our stay there. We will certainly return. Your staff are a credit to you!